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MADAD - 'MEA' in Aid of Diaspora in Distress
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MADAD

Government of India has recently launched a new online portal: MADAD ('MEA' in Aid of Diaspora in Distress), a Consular Grievances Monitoring System. Consular grievances regarding compensation, court cases, domestic helps, imprisonment abroad, transportation of mortal remains, repatriation, salary dues, tracing the whereabouts can be lodged under this scheme. Grievances relating to visa and passport, travel documents, attestation of documents will not be entertained in this portal. To monitor the status of your grievances please go to the following link: http://www.passportindia.gov.in

Address: Embassy of India, Tiergartenstr.17 10785 Berlin, Germany.

Working hours: 9.00 hrs to 17.30 hrs (Monday to Friday)
Public dealing hours for application of passports, OCI and other consular documents is Monday till Friday from 09:30 - 12:30 hours.
Public dealing hours for collecting documents is Monday till Friday from 16:00 - 17:00 hours.
Telephone Numbers: 0049-30-257950
Fax Number: 030 26557000
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